Terms and conditions
Permitted and Prohibited Uses.
You may not use the Services in a way that harms Mathpix or Mathpix’s members, affiliates, partners, sponsors or vendors, or other users of the Services.
Copyright and Limited License to Site and Site Materials.
Use of Personally Identifiable Information.
Information submitted to the Services is governed according to Mathpix’s then-current
You may not use Snip to programmatically send API requests from a computer program. You must use MathpixOCR (https://mathpix.com/ocr) to programmatically send API requests to our servers. Mathpix reserves the right to suspend or terminate access to users who use Snip to programmatically send API requests from a computer program.
Individual Account Sharing (Snip)
Individual Snip accounts are for single individuals only, and account sharing is strictly forbidden. Mathpix reserves the right to suspend or terminate access to users who share their account with others.
Cancellation and Termination
It is your responsibility to properly cancel your Account for Mathpix Snip or MathpixOCR. You can cancel your account at any time. You can cancel your individual Mathpix Snip account or cancel your Snip Organizational account by going to your account Settings and choosing Delete Account. You can cancel your MathpixOCR account by going to your dashboard and then choosing Cancel account. Please note that any outstanding charges, if applicable, will be charged to your payment method on file at the time of cancellation.
Upon cancellation, all account and billing information will be removed from our database. Please note that canceling your account is an irreversible action. Mathpix cannot recover cancelled accounts.
Mathpix has the right to suspend or terminate your access to all or any part of the Apps, Website, or Services at any time, with or without cause, with or without notice, effective immediately. Mathpix reserves the right to refuse service to anyone for any reason at any time.
Upgrades, Downgrades, Changes (Snip)
For individual subscriptions:
- You will be charged immediately when you upgrade from the Free plan to any paid plan.
- If you downgrade from any paid plan to the Free plan, that change will take effect on the next monthly billing date so that all days already paid for can be used.
- You may change your subscription at any time by going to your subscription settings.
For organizational subscriptions:
- If you add seats, you will be charged the pro-rated amount for the remainder of the billing term.
- If you remove seats, you will be issued an account credit based on the pro-rated amount of the billing term to be used towards future invoices.
- You may change your subscription at any time by going to your organization settings.
Billing Schedule; Refunds
For Snip accounts:
For monthly and yearly paid plans, you will be charged in advance on a monthly or yearly basis respectively and this charge is non-refundable. There will be no refunds or credits for partial months of service, downgrade refunds, or refunds for months unused with an active account. In order to treat everyone equally, no exceptions will be made.
For MathpixOCR Pay As You Go accounts:
For all usage above 1,000 requests per month, you will be charged on the first day of each month for all requests made in the previous month. There will be no refunds or credits for requests made from your API key from a bad actor or hacker. In order to treat everyone equally, no exceptions will be made.
For MathpixOCR Enterprise accounts:
Billing schedule and refund policy can be found in your Enterprise Agreement.
Authorization and Resposibility for Payment
By agreeing to these Terms, you are giving Mathpix permission to charge your on-file credit card, PayPal account, or other approved methods of payment for fees that you authorize.
You are responsible for all fees associated with your use of any Mathpix Service. By agreeing to these terms, you agree to pay Mathpix any charge incurred in connection with your use of any Mathpix Service. If you dispute the matter, contact Mathpix Support. You are responsible for providing us with a valid means of payment for paid Accounts. Mathpix has the right to suspend or terminate access to any Mathpix Service is a valid means of payment is not available.
Individual Snip accounts on the Free plan are not required to provide payment information.
You agree to provide true, accurate, current, and complete information when creating or updating your account to use our Services. It is your responsibility to maintain and promptly update this account information to keep it true, accurate, current, and complete. If you provide any information that is fraudulent, untrue, inaccurate, incomplete, or not current, or we have reasonable grounds to suspect that such information is fraudulent, untrue, inaccurate, incomplete, or not current, we reserve the right to suspend or terminate your account without notice and to refuse any and all current and future use of the Services.
THE MATHPIX SERVICES AND ASSOCIATED MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Mathpix DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. Mathpix MAKES NO REPRESENTATIONS OR WARRANTY THAT ANY OF THE SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT YOUR USE OF ANY OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES Mathpix MAKE ANY REPRESENTATION OR WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES. Mathpix MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICES OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS OR SERVICES INCLUDED ON OR IN THE SERVICES.
IN NO EVENT SHALL Mathpix OR ANY OF ITS AFFILIATED COMPANIES, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION) ARISING OUT OF THE USE, MISUSE OF OR INABILITY TO USE ANY OF THE SERVICES, EVEN IF Mathpix HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. BECAUSE SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. YOU UNDERSTAND AND AGREE THAT ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF ANY OF THE SERVICES IS AT YOUR OWN DISCRETION AND RISK, AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA OR BUSINESS INTERRUPTION THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH CONTENT. Mathpix SHALL NOT BE RESPONSIBLE FOR ANY LOSS OR DAMAGE CAUSED, OR ALLEGED TO HAVE BEEN CAUSED, DIRECTLY OR INDIRECTLY, BY THE INFORMATION OR IDEAS CONTAINED, SUGGESTED OR REFERENCED IN OR APPEARING ON OR IN THE SERVICES. YOUR PARTICIPATION IN AND/OR USE OF THE SERVICES IS SOLELY AT YOUR OWN RISK. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM Mathpix OR THROUGH Mathpix, ITS EMPLOYEES, OR THIRD PARTIES SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. YOU ACKNOWLEDGE, BY YOUR USE OF THIS WEBSITE, THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, SHALL MATHPIX OR ANY OF ITS AFFILIATED COMPANIES, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE ANY OF THE SERVICES OR FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION THROUGH ANY OF THE SERVICES OR FOR ANY INFORMATION OBTAINED THROUGH THE SERVICES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OR CORRUPTION OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF Mathpix HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. MATHPIX’S TOTAL CUMULATIVE LIABILITY FOR ANY AND ALL CLAIMS IN CONNECTION WITH THE SERVICES WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100.00). YOU AGREE AND ACKNOWLEDGES THAT THE FOREGOING LIMITATIONS ON LIABILITY ARE AN ESSENTIAL BASIS OF THE BARGAIN AND THAT Mathpix WOULD NOT PROVIDE THE SERVICES ABSENT SUCH LIMITATION.
Mathpix is based in the United States. Mathpix makes no claims that the content on the Services is appropriate or may be downloaded outside of the United States. Access to the Services Materials may not be legal by certain persons or in certain countries. If you access any of the Services from outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. These Terms are governed in all respects by the laws of the Commonwealth of Massachusetts, excluding that state’s conflicts of laws provisions. The provisions of the UN Convention on Contracts for the International Sale of Goods will not apply to these Terms. A party may give notice to the other party only in writing at that party's principal place of business, attention of that party's principal legal officer, or at such other address or by such other method as the party shall specify in writing. Notice shall be deemed given upon personal delivery or facsimile, or, if sent by certified mail with postage prepaid, 5 business days after the date of mailing, or, if sent by international overnight courier with postage prepaid, 7 business days after the date of mailing. If any provision herein is held to be unenforceable, the remaining provisions will continue in full force without being affected in any way. Further, the parties agree to replace such unenforceable provision with an enforceable provision that most closely approximates the intent and economic effect of the unenforceable provision. Section headings are for reference purposes only and do not define, limit, construe or describe the scope or extent of such section. The failure of Mathpix to act with respect to a breach of this Agreement by you or others does not constitute a waiver and shall not limit Mathpix’s rights with respect to such breach or any subsequent breaches. Any action or proceeding arising out of or related to this Agreement or your use of the Services must be brought in the state or federal courts of the Commonwealth of Massachusetts, and you consent to the exclusive personal jurisdiction and venue of such courts. Any cause of action you may have with respect to your use of the Services must be commenced within one (1) year after the claim or cause of action arises. These Terms set forth the entire understanding and agreement of the parties, and supersedes any and all oral or written agreements or understandings between the parties, as to their subject matter. The waiver of a breach of any provision of this Agreement shall not be construed as a waiver of any other or subsequent breach.
Links to Other Materials.
The website and the other Services may contain links or other connections to websites, applications or other online services owned or operated by independent third parties. These links or other connections are provided for your convenience and reference only. We do not control such sites, applications or other online services, and, therefore, we are not responsible for any content posted on or in such sites, applications or other online services. The fact that Mathpix offers such links or other connections should not be construed in any way as an endorsement, authorization, or sponsorship of such site, application or other online service, its content or the companies or products or services referenced therein, and Mathpix reserves the right to note its lack of affiliation, sponsorship, or endorsement on via in the Services. If you decide to access any of the third party sites, applications or other online services linked or otherwise connected to the Services, you do this entirely at your own risk. Because some sites, applications and other online services employ automated search results or otherwise link you to sites, applications or other online services containing information that may be deemed inappropriate or offensive, Mathpix cannot be held responsible for the accuracy, copyright compliance, legality, or decency of material contained in third party sites, applications or online services, and you hereby irrevocably waive any claim against us with respect to such sites, applications or other online services.
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at email@example.com