Introduction

In this FAQ we will answer the most common questions we get about payments and billing for Convert API organizations. Can’t find the answer to your question here? Email us anytime at support@mathpix.com and we would be happy to help you!

Accepted Payment Methods

Google Pay, Apple Pay, credit or debit card.

Pay As You Go plan requires a credit or debit card payment on file, which will be charged at the beginning of the month for the usage made in the previous month.

ACH and bank transfers, POs, and other Enterprise payment options available on request. Please contact Sales.

Convert API Plans

Monthly Pay As You Go

$19.99 one-time setup fee
$29.99 is applied to your account for testing any of our endpoints
Visualization Dashboard
Pay only for what you use
Billing on 1st of each month for the previous month’s API usage

We price differently based on which endpoints are used. Usage tiers serve as a volume discount.

Process image (v3/text)*
Process strokes (without live updates)(v3/strokes)
Process equation image (v3/latex)*
Process batch (v3/batch)*
Get results (v3/ocr-results)
- $0.02/request (0-1K images)
- $0.004/request (1K-100K images)
- $0.002/request (100K+ images)

Note: each image with more than 12 rows of text shall count as one PDF page and will be priced at the PDF pricing rate.

Process PDF (v3/pdf)
- $0.025/page (0-40K pages)
- $0.01/page (40K+ pages)
Digital ink with live updates included (v3/strokes using stroke session ID)
- $0/session (0-1K sessions)
- $0.01/session (1K-100K sessions)
- $0.008/session (100K-1000K sessions)
- $0.005/session (1000K+ sessions)

Pricing examples

Example of v3/text billing

Let’s say you have 892,000 requests of v3/text per month. The pricing for the first thousand requests is $0.02/request. The pricing for the next 99K requests is $0.004/request. When you reach 100K requests, you pay $0.002 for every next request. In total, you will have to pay:

1000 * $0.02 = $20
99,000 * $0.004 = $396
792,000 * $0.002 = $1584
$20 + $396 + $1584 = $2000

Example of v3/pdf billing

Let’s say you want to convert 100,000 pages of v3/pdf per month. The pricing for the first 40K pages is $0.025/page. When you reach 40K pages, you pay $0.01 for every next page. In total, you will have to pay:

40,000 * $0.025 = $1000
60,000 * $0.01 = $600
$1000 + $600 = $1600

Example of v3/strokes billing

Let’s say you need 2,000,000 sessions of v3/strokes per month. The first thousand sessions is free. The pricing for the next 99K sessions is $0.01/session. The pricing for 100K-1000K sessions is $0.008/session, and sessions after one million are $0.005. In total, you will have to pay:

1000 * $0 = $0
99,000 * $0.01 = $990
900,000 * $0.008 = $7200
1,000,000 * $0.005 = $5000
$0 + $990 + $7200 + $5000 = $13190

Example of mixed billing

Let’s say you have 50K requests of v3/text, 80K pages of v3/pdf, and 500K sessions of v3/strokes per month. In total, you will have to pay:

1000 * $0.02 = $20
49,000 * $0.004 = $196
$20 + $196 = $216 for 50K requests of v3/text

40,000 * $0.025 = $1000
40,000 * $0.01 = $400
$1000 + $400 = $1400 for 80K pages of v3/pdf

1000 * $0 = $0
99,000 * $0.01 = $990
400,000 * $0.008 = $3200
$0 + $990 + $3200 = $4190 for 500K sessions of v3/strokes.

Total amount: $216 + $1400 + $4190 = $5806.

Enterprise

Best for large customers
Pay by invoice
24/7 support
Custom API features
Discounts for monthly subscriptions
Discounts for special use cases

Yearly License On-Prem

Fully contained AMI
Unlimited usage
No access to outside internet needed
Maintenance included
Software improvements included
GCP or Azure available upon request
Docker image available upon request

Updating billing information

You can update your billing information by going to console.mathpix.com > Your Convert Organization > Billing. Then find the Payment method section and click the Update button to enter your new credit card details.

Invoicing

You can find and download all of your invoices by going to console.mathpix.com > Your Convert Organization > Billing.

FAQ

What is the OCR billing cycle for Pay as you Go users?

We charge on the 1st of the month for usage done in the previous month.

I would like to try Convert API before buying. Can I have a free trial?

We don’t give a free trial for Convert API. But you can create an account for a $19.99 one-time non-refundable setup fee and you’ll get $29.99 applied to your account for testing any of our endpoints.

I am worried that if I make a mistake and send off tons of requests, I could accidentally end up paying a lot of money. Is there a mechanism in place where the system would reject my requests instead of charging me?

We can offer a lower rate limit, which would limit the number of API requests you can make in a minute. In accounts.mathpix.com you are able to check your usage at any time and make sure that too many requests are not being made. You can always request to lower your per minute rate limit by sending us an email at support@mathpix.com.

I need to process a huge amount of images. How can I increase my monthly image limit?

There is no monthly limit if you are processing images. We have only limits for PDF processing (500 pages/month), which can be always topped up upon request. Learn more about our rate and page limits here.